If you’d like a refund, contact us first and do not remove your domain. We will work with you to evaluate your case and issue a refund if needed.
When refunds will be considered
- If you were just charged for your next month of subscription, but you meant to cancel, please contact us and we will review your case.
When refunds aren’t granted
- Contact us for a refund after removing the domain.
When you sign up for an annual up-front commitment, we offer you a significant discount over the already-low monthly subscription cost. If at any time during your first 15 days using our service you are dissatisfied, please contact us.
An exception to our refund policy
Please note that we will not issue a refund when we have suspended or terminated your access to CDN Services due to a violation of our terms of service, or due to circumstances that are beyond control.